hda: lost interrupt

Problem

Linux reports the following message and generate Input/output error when accessing the disk.

hda: lost interrupt

Affected Models

Any E7501-based Xeon platform running with IDE hard disks such as Lancelot 1852-A

Affected OS

Red Hat Enterprise Linux 3 / CentOS 3.5

Solution

To maintain stability, ACPI must be disabled on these servers. To disable ACPI, edit /etc/grub.conf and append the entry 'acpi=off' to the kernel line. For example:

kernel /vmlinuz-2.4.21-32.ELsmp ro root=LABEL=/ noapic acpi=off

After making the change, reboot the server.