During installation of SuSE 9.3 (64-bit) on the Marquis K814 or M814 configured with the Athlon 64 X2 dual-core processor, the kernel panics.

Problem:

During installation of SuSE 9.3 (64-bit) on the Marquis K814 or M814 configured with the Athlon 64 X2 dual-core processor, the kernel panics.

Details:

During the initial phase of installation, SuSE 9.3 uses a uniprocessor kernel. After the initial reboot, the system then boots the SMP kernel. The operating system then panics and crashes. This appears to be a bug in the SMP kernel shipped with SuSE 9.3 (2.6.11.4-20a).

Platforms Effected:

Solution:

This problem can be worked around by avoiding the SMP kernel during the installation process.

From the Installation Settings screen:

  1. Installation Software->Detailed Selection
  2. Filter->Search
  3. Type in the word 'kernel'
  4. Set the kernel-smp and kernel-smp-nongpl packages to 'Taboo'
  5. Select kernel-default and kernel-default-nongpl to be installed

After the system has booted, run yast to install the smp kernel:

  1. Install And Remove Software->Filter->Search
  2. Type in the word 'kernel'
  3. Select kernel-smp and kernel-smp-nongpl to be installed

Afterward, perform an online update to download a newer kernel before rebooting the system. As of this writing, 2.6.11.4-21.8 and 2.6.11.4-21.9 kernels have been verified for dual core support.